Aquarium of the Pacific Safety
We welcome everyone back to the Aquarium of the Pacific. The Aquarium of the Pacific places safety as its highest priority.
To ensure we are meeting and exceeding all health and safety guidelines, we have set up the following protocols. Please Note: For the safety of all guests and staff, we have updated our mask policy.
Everyone must have a timed ticket or online reservation before coming to the Aquarium.Purchase a ticket
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- We request that transactions be paid via card rather than cash.
- If you are unable to visit at your designated time, your ticket will be good from one year from the date of purchase. When you are ready to return, you must make a free reservation.
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All guests ages two and over are required to wear a mask covering their nose and mouth at all times. The Aquarium requires both vaccinated and unvaccinated guests and staff to wear a mask both indoors and outdoors.
Guests may temporarily remove their masks when eating while sitting six feet from others outside of their household. All masks must be at least two layers, not have vents or valves, and scarfs, bandanas, and gaiters are not allowed. Those who have received the COVID-19 vaccine must still wear a mask and follow all safety protocols. Those who do not follow this policy will be asked to leave.
All visitors will have their temperature checked before entry.
Those with a temperature of 100.4F and above and those in their party will not be allowed to enter.
Visitors who are experiencing COVID-19 symptoms such as sore throat, cough, shortness of breath, fever, or recent loss taste or smell are asked to visit another time.
The maximum party size is six to enter and travel within the Aquarium.
All family units will be required to maintain a minimum distance of six feet at all times from staff and other visitors.
Adults will be responsible for ensuring their children follow this rule.
Everyone must follow all posted signs and directions from the numerous staff stationed throughout the Aquarium regarding social distancing, traffic flow, closed areas, and other safety protocols.
We are not able to store guest items at this time.
There will be no Aquarium Re-entry.
Numerous hand sanitizing stations will be located throughout the Aquarium and near any touch area. We ask that everyone use them after touching a surface.
Aquarium staff will be constantly sanitizing all touched surfaces throughout the day.
Elevators will be limited to one family per use.
Limited food for takeout will be available.
Touchless water bottle refill stations will be available.
Various areas will be temporarily closed and several programs will be on hiatus.
Shows, mascot appearances, animal meet-and-greets, and behind-the-scenes tours have temporarily suspended to prevent gatherings. Please check back for updates on re-openings.
Additional protocols may be added or amended. Those who do not follow the safety protocols are subject to removal.
By purchasing a ticket, making a reservation and/or entering the Aquarium of the Pacific, you agree to hold harmless the Aquarium of the Pacific, its staff, Board of Directors, and the City of Long Beach from any resulting injuries, illnesses, or other inherent risks to you and your family, including potential exposure to COVID-19.